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Belle Hairline

Shipping Policy

Effective Date: 15 June 2026

At Belle Hairline, we strive to ensure that your order is processed and delivered efficiently and securely. Please read the following Shipping Policy carefully.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation has been received.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Processing times may be extended during promotional periods, public holidays, or unforeseen circumstances.

2. Delivery Time

  • Delivery typically takes 7–14 working days via a secure courier service.
  • Delivery time is calculated from the date your order is dispatched, not from the date the order is placed.
  • Delays may occur due to courier operations, weather conditions, supplier delays, customs processes, public holidays, or other circumstances beyond our reasonable control.

3. Delivery Areas

  • Belle Hairline delivers to major cities, towns, and selected remote areas throughout South Africa.
  • Delivery availability may vary depending on the courier network servicing your location.

4. Delivery Fees

  • Delivery is free nationwide on all orders — no delivery fee is charged at checkout.
  • Belle Hairline covers all courier costs to any delivery address within South Africa.

5. Tracking Your Order

  • You can track your order anytime using our Track Order page with your order number and email.
  • A tracking link is included in your order confirmation email.
  • Real-time status updates are shown from payment through to delivery or collection.

6. Payment Requirements

  • Full payment must be received and confirmed before any order is dispatched.
  • Ownership of goods remains with Belle Hairline until full payment has been received.

7. Delivery Address

  • Customers are responsible for providing complete and accurate delivery information.
  • Belle Hairline will not be responsible for delays, failed deliveries, or additional courier charges resulting from incorrect or incomplete delivery information supplied by the customer.

8. Risk and Delivery

  • Risk of loss or damage to products passes to the customer upon successful delivery to the provided delivery address.
  • Customers should inspect parcels upon receipt and report any visible damage within 48 hours of delivery.

9. Force Majeure

  • Belle Hairline shall not be liable for delays or failure to deliver caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, civil unrest, supplier disruptions, transportation delays, pandemics, power outages, or governmental restrictions.

10. Contact Us

For any delivery-related questions or assistance, please contact us:

By placing an order with Belle Hairline, you acknowledge and accept this Shipping Policy.