No Refunds Policy
Due to strict hygiene regulations and the personal nature of hair products, all sales are final. We cannot accept returns or provide refunds on any hair products once purchased.
Exchanges Only
Exchanges are only permitted for incorrect items that do not match your order. This must be reported within 48 hours of delivery.
Exchange Conditions
- Hair must be completely unused and unopened
- Product must be in original packaging
- No alterations, cutting, or styling allowed
- Proof of purchase required
What We Do Not Cover
- Damage from dyeing or bleaching
- Heat damage from styling tools
- Natural wear and tear
- Customer error or misuse
- Change of mind
Order Cancellations
Orders may be cancelled within 24 hours of placing, provided payment has not yet been made. Once payment is confirmed and the order is processed, cancellations are not permitted.
Belle Hairline reserves the right to decline exchange requests that do not meet these conditions. For questions, contact us via WhatsApp at 073 827 0712 or email us at bellehairline@outlook.com.
Last Updated: June 2026